Reference

How cardcrush Handles Your Personal Information

Your account privacy matters to us — this policy explains exactly what we collect, how we use it, and the choices you have at any point.

Account data transparencyPayment info handled securelyYour rights, clearly statedContact us to request changes
cardcrush How cardcrush Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency around your data are not afterthoughts here — they shape how we build account flows and payment paths. Every major area of data handling is covered below, from the moment you fund your account to how long we keep records on file.

Account Security Your login is protected through multi-step verification. We prompt a one-time code to your registered email or phone number whenever an unrecognized device attempts access.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to see which pages load correctly. You can block non-essential cookies through your browser without affecting account access.
Data Retention We keep transaction and identity records for as long as state compliance rules require. Once that window closes and your account is inactive, data is removed from active systems.
Requesting Changes You can ask us to correct inaccurate data or request a copy of what we hold at any time. We process those requests through the support channels listed on this page.
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, update, or delete information tied to your cardcrush account, our support team handles those requests directly. Reach out through live chat on the site, email us at the address listed in your account settings, or use the in-app message center on mobile. We aim to respond to privacy-related requests within a reasonable window — typically no longer than the timeframe your state requires.

Team online

Live Chat

Start a live chat session from the support tab in your account dashboard to reach a team member about any data or privacy question.

Email Support

Send a written request to the email address shown in your account settings. Include your account username so we can locate your records quickly.

In-App Message

Open the mobile app, tap the help icon, and send a message directly. Works whether you logged in on iOS or Android.

Common Questions About Your Privacy at cardcrush

These are the questions we hear most often from account holders about how their information is managed. If yours is not here, live chat or email gets you a direct answer.

We collect your name, date of birth, email address, mailing address, and payment method details — PayPal, Venmo, or Play+ — to verify your identity and process deposits.

Transaction references are retained only as long as required by state compliance rules or to resolve a dispute. We do not store full wallet credentials beyond what the payment processor shares.

Yes. Send a request through live chat or email, include your account username, and we will compile and share what we hold within the timeframe your state requires.

We do not sell your personal data. We share limited information with payment processors like PayPal and Play+ only to complete your transactions and meet identity verification requirements.

You can adjust cookie preferences in your browser settings at any time. Blocking analytics cookies does not affect your ability to log in or use your account wallet.

Closure removes your account from active use, but we retain transaction and identity records for the period required by applicable state law before permanently deleting them from our systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.