Verify Your cardcrush Account
Verification protects your account and your money. We confirm your identity before processing your first withdrawal — not to create friction, but to make sure no one else can pull funds from your balance. You'll need a government-issued photo ID such as a driver's license or passport, and proof of your address. Documents can be uploaded directly from your phone's camera roll
or captured live in the account settings section. Once submitted, our team reviews the documents and updates your account status. Accounts with complete verification move through withdrawal requests without holds.
- Access account settings — Log into your cardcrush account, go to Settings, and tap the Verification section to see which documents are needed.
- Upload your photo ID — Submit a clear image of your driver's license or passport — both sides if your ID has information on the back.
- Confirm your address — Upload a utility bill, bank statement, or similar document dated within the last 90 days that shows your name and current address.
- Await review — Our team checks submitted documents and marks your account as verified. You'll get a notification when your status is updated.